TEAM PORTAL
Chick-fil-A Trainee
(Experience: approx. 20 days)
Congratulations on landing the job! We’re so glad to have you on our team!
Your training pay is $10/hr, unless you’re under 18 years of age in which case it’s $9.
Below you will learn how to get your first $2 raise …
The First 12
Your training period will last 12 shifts, commonly known in our store as “The First 12.” During this crucial period you will learn the basis of being a team member at our restaurant and decide whether Chick-fil-A is good fit for what you look for in a job. This is also the period during which we will evaluate whether you are a good fit for our team and whether to promote you eventually to a team member.
How to go to your Starting Pay: $12/hr
After your First 12, you will go to your starting pay if you meet the requirement to officially become a Chick-fil-A Castleton Square Team Member. Your starting wage is $12/hr, unless you’re under 18 years of age in which case your starting pay is $11.
We look at three criteria we call “the 3 Ps” when deciding whether a team member is a good fit for our team after their First 12.
The 3 Ps
Punctuality
Did the trainee arrive at least two minute before their scheduled time, in complete uniform, consistently over their training period?
Performance
Is the trainee able to operate at least one station in the kitchen or the front counter on their own with absolutely no supervision from their trainer after the first 12?
Pathway™
Did the trainee complete the required online training “TEAM MEMBER BASICS 1” Modules on Pathway?
Activate your starting wage
To activate your starting wage, you will need to email Dawn (click here) after you complete your online training. This will trigger your starting pay after completion of the online training has been verified. It is YOUR responsibility to inform Dawn, failure to do so will result in a delay in getting your raise until it is done.
